The following terms and conditions apply to all the item sales and supplies between you and WILD MERCH. WILD MERCH reserves the right to amend such conditions in the future. Possible changes to current terms and conditions will be notified by e-mail to all registered users and will immediately enter into force starting from the moment they are published on this website.
CONTRACT BETWEEN YOU AND WILD MERCH
WILD MERCH is by no means liable to you until you receive an e-mail from WILD MERCH confirming that your order has been received and accepted. In case any evident errors or inaccuracies regarding goods or orders on WILDMERCH.STORE website occur, WILD MERCH reserves the right to withdraw from any commitment.
PRICES AND AVAILABILITY
Prices for the WILD MERCH products are clearly displayed on WILDMERCH.STORE website and include VAT. Shipping costs must be added to such product prices and change according to quantity, total weight and delivery method for each order. Any information about the price and the availability displayed on our website is amenable to changes without prior notice, any payments shall be submitted according to the price displayed on your order confirmation.
WILD MERCH will dispatch all the ordered items to the address entered while registering, unless requested in the notes when placing the order. All expected delivery times displayed on WILDMERCH.STORE are estimates based solely on ordinary order processing and on delivery times declared by shipping companies we work with. The couriers won't call the customers beforehand, nor manage requests for deliveries at specific times.
WILD MERCH is not responsible for any kind of issues such as accidents, explosions, fire, strikes and/or lock-outs, earthquakes, floods or any other similar events which may partially or totally doesn't allow shipping within the times agreed upon by contract. WILD MERCH is not responsible for damages, losses or costs arisen from failure in fulfilling the contract due to the above causes. Consumers' right to a refund shall be limited to the paid amount. Equally, WILD MERCH shall not be liable for fraudulent or illicit use of checks or any further payment methods by third parties when paying the purchased items.
RIGHT OF WITHDRAWAL
The customer has right to withdraw from placed orders without penalties within 7 working days starting from the delivery date. Such Legislative Decree does not cover entities not classifiable as consumers, i.e. whoever acts for purposes related to a possible business activity, or rather whoever places an order entering a VAT Number for invoicing. The right of withdrawal shall be exercised within the allotted time upon an authorization request to the e-mail address firstname.lastname@example.org. Changes and returns for clothing and accessories are allowed if the items are faulty or damaged. In all cases this service is free of charge, and the return or size change shipping costs are always chargeable to WILD MERCH. All items must be undamaged, unworn and unstained, in their original packaging, with all labels and any other possible part attached. Failure to comply with these terms and conditions shall result in losing the right of withdrawal. We kindly invite our customers to cooperate by following our return policy and by not shipping back items not covered by the right of withdrawal. Once the items have been received, WILD MERCH will provide a size change or a refund for the whole amount paid by the customer (shipping costs excluded). The refund will be sent via bank transfer for payments upon delivery, or credited back on the card used for payments through PayPal platform. Please note: shall the right of withdrawal not apply, all items will be dispatched back to the sender, who will be charged all shipping costs.
Once the "online" purchasing procedure has been completed, the consumer undertakes to print out and keep the present general terms and conditions, which have also already been examined and accepted when registering.
WILD MERCH reserves the right to update or amend the present general terms and conditions anytime. Such changes will be notified on the website homepage and via e-mail. Shall the present general terms and conditions vary, the consumer undertakes to print and keep their latest version.
The buyer must not enter false, invented or fictional information while registering. Such registration procedure is necessary to enforce the present contract towards the buyer and for all further relevant communication. Personal data and e-mail address must be real, non fictional and must not belong to any third party. Double registrations corresponding to one entity are expressly forbidden, as well as entering third party's data. WILD MERCH reserves the right to prosecute any violation or abuse in the interest of and for the protection of all consumers.
The customer releases WILD MERCH from any liability deriving from issuing wrong billing documents due to errors in data entered by the customer. The customer is entirely responsible for correct data entry.
SOLVING CONSUMER DISPUTES ONLINE
The consumer living in Europe must be aware of the fact that the European Commission has created an online platform which is an alternative tool to dispute solving. Such tool can be used by the European consumer to solve any contractual dispute about/inferring online sales of goods or services in a non-judicial way. Consequentely, if the consumer is European, he/she can use such platform to solve any dispute coming from an online contract stipulated with the Owner. The platform is available at this link: (http://ec.europa.eu/consumers/odr/) The Owner is willing to answer any question submitted via email to the email address reported in this document.
LAWS AND REGULATIONS IN FORCE AND JURISDICTION
All contracts between you and WILD MERCH are subject to the Italian Legislation. The Court of Milan shall have jurisdiction for all disputes.